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Course Description

All teams face challenges. Whether an agile leader, project leader, formal or informal leader - the team leader’s role is to identify them and guide the team in addressing them. In this course, learners become aware of teams’ practical and personal needs and are introduced to six factors by which they can evaluate a team’s level of performance. Learners experience an immersive, interactive exercise in which they diagnose problems of several teams in a fictitious organization and recommend steps the teams’ leaders can take to move toward optimal team performance. Learners apply this new understanding to their workplace teams and leave the session with a plan for moving forward toward optimal team performance.

Course Outline

Helps individuals:

  • Identify team issues that have an adverse impact on productivity.
  • Diagnose team dynamics and the effect on team and business results.
  • Recognize their role in building and sustaining a high-performing team culture.
  • Apply best practices to help teams overcome challenges.
  • Leverage what they learn for use with their own team.

Competencies developed:

  • Guiding Team Success
  • Leading Teams
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